Top

Global Consumer Service Robotics Market Grew 25% in 2021

  • Global consumer service robotics market is expected to grow at a CAGR of 27% during 2021-2025.
  • House Cleaning Robots captured over two-thirds of the total market in 2021.
  • Personal and Education, and Logistics were the fastest growing categories in 2021.
  • Personal and Education Robots had the lowest ASP of around $279 followed by House Cleaning Robots ($626).

New Delhi, London, Beijing, Hong Kong, Seoul, San Jose, Buenos Aires – August 2, 2022

Global consumer service robotics market posted 25% YoY shipment growth in 2021 and is estimated to grow at a CAGR of 27% over the next four years, according to the latest research from Counterpoint’s IoT service. The growth was driven by the change in consumer preference, advances in technology and the availability of a wide variety of affordable products.

Global Consumer Service Robots Shipment GrowthCommenting on the overall market, Senior Research Analyst Anshika Jain said, “House Cleaning Robots, which mainly comprise robot vacuums, is the most dominant category in the robotics industry, capturing over two-thirds of the total consumer service robotics market. COVID-19 has positively impacted the robot vacuum industry, resulting in increased demand from residential users.”

“With advances in AI, the prices of components and software are also coming down, making the robots more affordable. There have also been improvements in technologies like speech recognition and computer vision, which have helped to drive growth. In addition, favorable government policies along with the required funding support are also helping boost the segment,” Jain added.

Global Consumer Service Robots Shipment Market Share by Segment in 2021

Talking about market growth, Research VP Peter Richardson said, “The consumer service robotics market’s shipments are expected to grow at a CAGR of 27% over the 2021-2025 period with the Personal and Education category taking the highest share of 54% by 2025. The category offers the best near-term opportunity due to the rising need for elderly care (especially in combatting isolation), social security and new ways of learning for children. The ASP (average selling price) of this segment is also expected to fall further, which will make these devices more accessible to people in the future.”

“We estimate that the market opportunity of Personal and Education robots will exceed $4.5 billion by 2025 with substantial further growth expected beyond 2025 due to the aging population in many countries and increasing focus on STEM (Science, Technology, Engineering and Mathematics)-based learning. Robots developed for these two use cases will likely have a core set of technologies that can be broadly applied to other emergent segments as well,” Richardson added.

Market Segments Summary

In this analysis, the consumer service robots have been broken into House Cleaning, Personal and Education, Hospitality, Logistics, Medical and Others segments.

  • House Cleaning: Mainly comprising vacuum robots, the House Cleaning segment grew 22% in 2021 and contributed to around 68% of the total consumer service robot shipments. China was the largest market followed by Europe and North America. In this category, the leading players are iRobot, Ecovacs, Roborocks and All the top OEMs in this category offer in-house hardware and software platforms wherein the companies save all the data on the cloud through partnerships with cloud companies.
  • Personal and Education: This is a very fragmented market that mainly comprises companion and education-related robots. It captured around 31% share of the total consumer service robotics market in 2021 and registered 33% YoY growth. Out of all the categories, this segment had the lowest ASP in 2021 at around $279. The main drivers for this category include elderly care, fight against social isolation, personal entertainment and child education.
  • Hospitality: This category mainly includes robot front desk attendants used in the hotel service industry to help guests with basic tasks, and disinfection-related robots. Although this segment captured less than 1% share in the total market in 2021, it was one of the fastest growing segments, especially during COVID-19 as guests were looking for new contactless experiences and hotel chains were struggling to find labor due to shortages in the job market. The hotel robot market is in a nascent phase and the low penetration is attributed to high implementation and maintenance costs.
  • Logistics: This segment covers delivery robots, mainly used for doorstep food delivery by grocery chains, restaurants and hospitality businesses. The shipments for the delivery robots have remained low as they are expensive to deploy and require massive upfront investments. Starship Technologies, Nuro and Piaggio Fast Forward (a subsidiary of Piaggio) are the key players in this segment. These robots are mainly deployed in the North American market. The average price range for such robots is $2,500-$10,000.
  • Medical: This segment comprises surgical, exoskeleton and hospital delivery robots with 61%, 23% and 11% share respectively in the overall Medical category. In terms of regional share, North America is one of the biggest markets and captures almost half of the total segment.

The consumer service robots market holds tremendous potential in the coming years due to evolving use cases. The robot vacuum cleaner market is the most mature, but there is still significant growth potential. The Personal and Education segment is set to drive market growth in the coming period. Logistics (delivery robots) is another major area that has good potential to grow in the medium term due to further technological advances. Medical robots still seem a risky proposition as they need a lot of upfront capital expenditure, and the R&D outcomes are unpredictable.

Background

Counterpoint Technology Market Research is a global research firm specializing in products in the TMT (technology, media and telecom) industry. It services major technology and financial firms with a mix of monthly reports, customized projects and detailed analyses of the mobile and technology markets. Its key analysts are seasoned experts in the high-tech industry.

Analyst Contacts:

Anshika Jain

Peter Richardson

Counterpoint Research
press(at)counterpointresearch.com

Related Posts

Team Counterpoint

Counterpoint research is a young and fast growing research firm covering analysis of the tech industry. Coverage areas are connected devices, digital consumer goods, software & applications and other adjacent topics. We provide syndicated research reports as well as tailored. Our seminars and workshops for companies and institutions are popular and available on demand. Consulting and customized work on the above topics is provided for high precision projects.
Click here to see all posts by this author
List
  • DEVICES
  • ECOSYSTEM
  • RECENT POSTS

Counterpoint Weekly Newsletter

Read Here

Coverage

Insights

Social media

Contact us

Copyright ⓒ Counterpoint Technology Market Research | All rights reserved

Term of Use and Privacy Policy

Counterpoint Technology Market Research Limited

Registration

In order to access Counterpoint Technology Market Research Limited (Company or We hereafter) Web sites, you may be asked to complete a registration form. You are required to provide contact information which is used to enhance the user experience and determine whether you are a paid subscriber or not.
Personal Information When you register on we ask you for personal information. We use this information to provide you with the best advice and highest-quality service as well as with offers that we think are relevant to you. We may also contact you regarding a Web site problem or other customer service-related issues. We do not sell, share or rent personal information about you collected on Company Web sites.

How to unsubscribe and Termination

You may request to terminate your account or unsubscribe to any email subscriptions or mailing lists at any time. In accessing and using this Website, User agrees to comply with all applicable laws and agrees not to take any action that would compromise the security or viability of this Website. The Company may terminate User’s access to this Website at any time for any reason. The terms hereunder regarding Accuracy of Information and Third Party Rights shall survive termination.

Website Content and Copyright

This Website is the property of Counterpoint and is protected by international copyright law and conventions. We grant users the right to access and use the Website, so long as such use is for internal information purposes, and User does not alter, copy, disseminate, redistribute or republish any content or feature of this Website. User acknowledges that access to and use of this Website is subject to these TERMS OF USE and any expanded access or use must be approved in writing by the Company.
– Passwords are for user’s individual use
– Passwords may not be shared with others
– Users may not store documents in shared folders.
– Users may not redistribute documents to non-users unless otherwise stated in their contract terms.

Changes or Updates to the Website

The Company reserves the right to change, update or discontinue any aspect of this Website at any time without notice. Your continued use of the Website after any such change constitutes your agreement to these TERMS OF USE, as modified.
Accuracy of Information: While the information contained on this Website has been obtained from sources believed to be reliable, We disclaims all warranties as to the accuracy, completeness or adequacy of such information. User assumes sole responsibility for the use it makes of this Website to achieve his/her intended results.

Third Party Links: This Website may contain links to other third party websites, which are provided as additional resources for the convenience of Users. We do not endorse, sponsor or accept any responsibility for these third party websites, User agrees to direct any concerns relating to these third party websites to the relevant website administrator.

Cookies and Tracking

We may monitor how you use our Web sites. It is used solely for purposes of enabling us to provide you with a personalized Web site experience.
This data may also be used in the aggregate, to identify appropriate product offerings and subscription plans.
Cookies may be set in order to identify you and determine your access privileges. Cookies are simply identifiers. You have the ability to delete cookie files from your hard disk drive.