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Jointly released by Counterpoint Research in partnership with Social Mobile.
For mobile devices used in specific enterprise use cases, it is often possible to use consumer-grade devices, such as smartphones, tablets, smartwatches and more. While superficially capable, they are often not optimal for the task. Our research highlights why this is and why choosing an enterprise-grade device can shorten the project timeline, streamline operations and provide significant total cost of ownership savings.
In this report, Counterpoint Research worked with Social Mobile to uncover the subtle and not so subtle factors that enterprises should consider when developing solutions for their specific use cases. In preparing this report, Counterpoint Research interviewed a diverse group of executives from various industries, including healthcare, hospitality, social care, and government. The participants hold roles in operations, product management, IT, and other technical positions. Each company represented utilizes mobile devices to deliver their respective products and services.
For enterprise-specific use cases, we advise organizations to make the SMART choice, where SMART stands for: Specialized, Maintainable, Approved, Remotely Managed, and Total Value.
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