Insight
Counterpoint Conversations: Samsung Explains How Foldables are a Key Part of a Holistic Approach to Enterprise Solutions
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July 24, 2025
As part of the Unpacked 2025 event in New York City, Counterpoint sat down with Tyler Gipson, Samsung’s Head of Mobile B2B Sales, to talk about the latest foldables and how they fit into the brand’s ecosystem of devices and software solutions targeted at enterprise customers.
The Interview
Key Takeaways from the Discussion:
- The Z Fold is positioned as the ultimate productivity tool and the latest edition tries to eliminate remaining user complaints like battery life and durability, presenting a viable mobile solution to organizations of various sizes and specific needs.
- Core use cases of a book-type foldable are enhanced on the Z Fold7. Samsung continues to optimize apps for the larger screen, while laying the groundwork to enable enterprise-specific software development to enrich specific use cases, often with stringent oversight requirements.
- Retail is a key potential deployment area where a large foldable can be utilized to improve management productivity by enabling managers to be present on the floor with a capable device in hand.
- Healthcare is an area where a broad ecosystem of devices needs to work together seamlessly, and Samsung can deliver solutions to enable caregivers to function better in a stationary setting or for outpatient use cases.
- Privacy and data protection remains critical for enterprises, especially in connection with AI. Samsung continues to work on this part of the ecosystem and has introduced a solution that aims at preventing data loss at the device level.
- Samsung notes increasing awareness of AI tools among enterprise customers. But work remains to be done in helping organizations of varying sizes to develop a tailored AI and enterprise connectivity strategy.
- With the Z Flip7 and Z Flip7 FE, enterprises have another way to integrate foldables as productivity tools in their mobile device strategy and at lower price points compared to the Fold form factor, but with unique advantages in their own right.
Analyst Take
- Samsung delivered compelling premium flagship products at the Unpacked event, which addressed several consumer complaints while simultaneously expanding on Samsung’s vision for personalized AI.
- The Z Fold7 includes necessary hardware upgrades that eliminate previous trade-offs between a foldable and a candybar smartphone, namely in terms of durability, battery life and camera capabilities. Additionally, Samsung presented user interface changes, which make better use of each screen surface and enable deeper AI integration.
- For the Z Flip7, a larger external screen adds to the usability of the phone as a compact flagship device – with Google Gemini and Samsung’s Now Bar available when folded.
- With the introduction of the FE version of the Z Flip, Samsung is taking an important step in broadening the reach for its foldables to new user segments – in the consumer and enterprise spaces.
- While foldables remain expensive devices to deploy, Samsung is working on creating comprehensive solutions that can offset the cost of the hardware by consolidating multiple devices into one and creating enterprise-grade tools and platforms that deliver the right data at the right time, for each worker.
- Samsung’s top challenge will be to convince technology officers that the capabilities of Samsung’s combined hardware and software solutions ecosystem is noteworthy and the enablement of specific use cases and applications.
- Broadening the foldable portfolio to include a wider range of price points is a critical step in the path to establishing a comprehensive connectivity platform for business users. With the thinner Z Fold7, Samsung has produced a flagship device that will create a “wow” moment for users when they experience the device firsthand. With the Z Flip7 and the FE version, more affordable foldable variants are available which can be utilized in innovative ways – combining compute power with attractive hardware.
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Team Counterpoint
Counterpoint research is a young and fast growing research firm covering analysis of the tech industry. Coverage areas are connected devices, digital consumer goods, software & applications and other adjacent topics. We provide syndicated research report as well as tailored. Our seminars and workshops for companies and institutions are popular and available on demand. Consulting and customer