Customers in India Spend Average INR 2,400 ($32) on Servicing of Out-of-Warranty Smartphones
New Delhi, San Diego, Buenos Aires, London, Hong Kong, Beijing, Seoul – December 1, 2020 Customer service has become a key factor in finalizing a…
Survey: Samsung Top Choice for Future Smartphone Purchase in UK
Samsung is the most preferred brand for future smartphone purchases in the UK, followed by Apple and Huawei, according to the latest Consumer Lens…
Video Streaming is the Highest Spending Smartphone App Category in the US
75% of the respondents in our survey pay a monthly subscription for video streaming. One in every five respondents spends $20 or more per month on…
One in Every Three Smartphone Users Will Cut Spending by 10% or More on Their Next Smartphone
One in three respondents to our survey is intending to cut spending by 10% when making their next smartphone purchase, according to our latest…
Google AdMob Is the Leading Mobile Ads Platform in the World’s Largest Android Market – India
More than 60% of the app developers are using Google AdMob for mobile advertisements in India. Appnext and InMobi follow with second and third…
Oppo Was the No. 1 Brand in India in Hybrid-Zoom Capability in Q2 and Q3 2019
Consumers are increasingly documenting their lives on social media platforms and the quality of the smartphone camera is central to this. Smartphone…
Consumers Willing to Spend 20% More on 5G Smartphones
Samsung, LG, OnePlus, Oppo, Xiaomi along with many other smartphone players released their first 5G smartphone during 2019. Apple expects to launch…
Apple is the Most Preferred True Wireless Hearable Brand for Future Purchase in the US
Greater democratization of wireless technology and reduction in prices will help wireless hearables become mainstream in the next two-three years.…
Three out of Four Visitors Get Their Smartphone Repaired in a Day
Counterpoint carries out a study on after-sales service across six key Indian cities Findings reveal OPPO is the fastest in after-sales delivery…
Playing in the Clouds
Cloud gaming is getting a lot of attention. While many companies have been quietly pursuing this concept for years now, like OTOY Inc., recent…
UK Consumers Cool on Huawei
The US government has been discussing its concerns over Huawei as a potential security threat for many months. It has also been urging other…
Majority of Potential Premium Smartphone Buyers in India Planning a Replacement in next 12 Months
Dust and water resistance are the most sought after features in premium smartphones Seoul, Hong Kong, New Delhi, Beijing, London, Buenos Aires, San…
France: A Battleground for Premium Flagship Smartphones
Being a mature smartphone market, the average selling price (ASP) in France is already high. Apple and Samsung so far dominate the market. However,…
Samsung is the Most Preferred Brand for Next Purchase in the UK
The UK is a mature smartphone market driven by operator channels. Apple and Samsung dominate the best-selling list. Competition is intensifying with…
Shared Mobility Survey Reveals an Emerging Disruption in India
Seoul, Hong Kong, New Delhi, Beijing, London, Buenos Aires, San Diego March 25th, 2019 Two out of three frequent users of shared mobility services…
Financing Services to Boost Smartphone Adoption in Emerging Markets
Global smartphone shipments have reached around 1.5 Bn units in a calendar year, however, it is expected to show negative growth for the first time…
Alexa – Lets Chat: The Tale of Ecosystem Expansion
Amazon recently launched an array of Alexa enabled devices which included a refresh of the old device portfolio as well as the introduction of new…
The Advent of Foldable Displays: Is Smartphone Ecosystem Ready?
Samsung and Royole have announced foldable OLED displays. Other manufacturers including, LG, Sharp and BOE are also readying foldable displays for…